What This Policy Covers
This Cookie Policy explains how Golden Crown Casino Online (https://golden-crown-cassino-austalia.com/) collects, uses, and manages cookies and similar tracking technologies when you visit our website. It applies to all visitors accessing our platform from Australia and forms part of our broader commitment to transparent data handling under Australian privacy law.
By continuing to browse Golden Crown Casino, you acknowledge that cookies may be placed on your device in accordance with the preferences you set. Where your consent is required, we will ask for it before any non-essential cookies are activated.
What Are Cookies
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow the site to recognise your device on return visits, remember your preferences, and collect information about how you interact with the content.
Cookies are not programs and cannot carry viruses or install software. They serve a specific and limited function: passing information between your browser and our web server.
Beyond cookies, we may also use related technologies including:
- Web beacons – tiny invisible images embedded in pages or emails that signal when content has been opened or loaded
- Local storage objects – data stored directly in your browser outside of standard cookie files
- Session tokens – temporary identifiers used to keep your login session active and secure
- Pixel tags – single-pixel graphics used to track page visits and marketing interactions
All references to “cookies” in this policy cover these technologies unless stated otherwise.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, services you have requested, such as logging into your account, navigating between pages, or completing a deposit, cannot be provided. Because they are strictly necessary, they do not require your consent under Australian law.
Examples of what they do:
- Maintain your authenticated session after login
- Keep your account security tokens active
- Remember items in your session during gameplay
- Enable secure communication between your browser and our servers
- Support fraud detection and abuse prevention mechanisms
Performance and Analytics Cookies
These cookies collect information about how visitors use our website. They help us understand which pages receive the most traffic, how long users spend on different sections, and where errors occur. The data gathered is aggregated and does not identify individual users.
We use this information to improve the structure, speed, and reliability of the Golden Crown Casino platform.
Examples include:
- Tracking page load times and broken links
- Counting the number of visits to specific game pages
- Identifying the most popular bonus sections
- Measuring drop-off points in the registration flow
These cookies are only activated with your consent.
Functional Cookies
Functional cookies remember choices you make to improve your experience. They are not essential but make the site considerably more convenient to use across sessions.
What they remember:
- Your preferred language or currency (AUD)
- Display preferences such as game category filters
- Whether you have dismissed notices or banners
- Your region or location settings
These cookies are activated with your consent.
Targeting and Advertising Cookies
These cookies are used to deliver promotional content that is relevant to your interests, both on our website and on external platforms. They track your browsing across sites and build a profile of your interests to make advertising more targeted.
They may be set by third-party advertising networks we work with. These partners may use the data they collect through these cookies for their own purposes, subject to their own privacy policies.
We only use targeting cookies where you have given explicit consent.
Responsible Gambling Cookies
In keeping with our obligations under Australian responsible gambling guidelines, certain cookies are used to support player protection tools. These include:
- Remembering deposit limit settings you have applied to your account
- Tracking self-exclusion status to prevent access during exclusion periods
- Storing session time preferences and cooling-off period settings
- Supporting reality-check notification timers
These cookies are strictly necessary for compliance with responsible gambling requirements and cannot be disabled without impairing your access to these protections.
How Long Cookies Stay on Your Device
Cookies fall into two categories based on their lifespan:
- Session cookies – these exist only while your browser is open and are deleted automatically when you close it. They are used for things like keeping you logged in during a single visit.
- Persistent cookies – these remain on your device for a set period after you close your browser, or until you delete them manually. The duration varies depending on the purpose of the cookie, from a few days to up to 24 months.
We review the retention periods of all cookies periodically and remove any that are no longer necessary for their stated purpose.
Third-Party Cookies
Some cookies on the Golden Crown Casino website are placed by third parties rather than by us directly. These include our analytics providers, payment processors, game software suppliers, and advertising partners. We do not control the cookies set by third parties, and their use is governed by the privacy policies of those organisations.
Third parties whose technologies may set cookies on our site include, but are not limited to, analytics services, live chat support tools, and game content providers.
We encourage you to review the privacy policies of these third parties if you wish to understand how they process data collected through their cookies.
Your Consent and Cookie Choices
When you first visit Golden Crown Casino, a cookie consent banner will appear. You can choose to accept all cookies, accept only necessary cookies, or customise your preferences by category.
You can update your choices at any time by accessing the cookie settings option in the website footer.
Managing Cookies Through Your Browser
Most browsers allow you to control cookies through their settings. You can typically:
- View all cookies currently stored on your device
- Delete cookies individually or all at once
- Block all cookies or cookies from specific sites
- Set your browser to alert you before a cookie is stored
Instructions for managing cookies in common browsers:
- Google Chrome – Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox – Settings > Privacy and Security > Cookies and Site Data
- Safari – Preferences > Privacy > Manage Website Data
- Microsoft Edge – Settings > Cookies and site permissions > Cookies and site data
Please be aware that restricting or deleting cookies may affect your ability to use certain features of the site. For example, disabling strictly necessary cookies will prevent you from logging into your account or completing transactions.
Opting Out of Analytics
If you do not wish to have your browsing data used for analytics, you can withdraw consent for performance cookies at any time through our cookie settings panel. Doing so will disable any analytics tracking on your device for this site.
Australian Privacy Law and Your Rights
Golden Crown Casino takes its obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) seriously. Cookie data that can identify you, either directly or in combination with other information, is treated as personal information under Australian law.
Under the Privacy Act, you have the right to:
- Know what personal information we hold about you
- Request access to that information
- Ask us to correct inaccurate or outdated information
- Make a complaint if you believe your privacy rights have been breached
In addition, as an online gambling platform serving Australian players, we comply with the Interactive Gambling Act 2001 (Cth) and applicable state-based responsible gambling codes. Cookie technologies used to support player protection measures, such as self-exclusion tools and deposit limit tracking, are maintained in accordance with these requirements.
We do not use cookies to collect sensitive information as defined under the Privacy Act, and we do not sell personal information collected through cookies to third parties.
Children and Cookie Data
Golden Crown Casino is strictly for adults aged 18 and over. We do not knowingly collect any data, including through cookies, from persons under the age of 18. If you believe a minor has accessed our site or provided personal information, please contact us immediately so we can take appropriate action.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, shifts in regulatory requirements, or updates to our internal practices. When we make material changes, a notice will be placed prominently on the website. We encourage you to review this page periodically.
Continued use of the Golden Crown Casino website after any changes have been posted constitutes your acceptance of those changes to the extent permitted by law.
Contact Us
If you have questions about this Cookie Policy, want to exercise your privacy rights, or need to report a concern, you can reach the Golden Crown Casino team through the following channels:
- Address: Level 1, 714 Sturt St, Ballarat Central VIC 3350, Australia
- Phone: +61 3 5661 2900
- Email: connect@golden-crown-cassino-austalia.com
- Contact form: https://golden-crown-cassino-austalia.com/contact-us/
Our team is available Monday to Saturday, 9AM to 6PM. We aim to respond to all privacy-related enquiries within a reasonable timeframe and no later than 30 days, in line with the requirements of the Privacy Act 1988.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.